Resident Custodian

Unit: Teamster

Grade: 6M

Salary Range: Starting Salary: $53,792.70

Posting Date: Tuesday, May 5, 2026

Application Deadline: Tuesday, May 19, 2026

Application Procedure: Please submit a cover letter and resume detailing your qualification.  No phone calls or letters. Submit your resume, cover letter, and any additional materials to jobs@bostonhousing.org. Deadline: Tuesday, May 19, 2026.  Please be sure to identify the position you are applying for.

General Description:
ABOUT THE JOB:
In accordance with established rules and regulations, the Resident Custodian reports directly to the Housing Manager and is subject to general and specific assignments of work. The Resident Custodian must reside in the development in a unit as assigned by the Authority and respond to emergency calls at the development at all times.

Duties & Responsibilities:

• Performs general cleaning work such as sweeping, mopping, waxing and polishing floors, stairs, elevators and equipment. 
• Washes windows and walls in the lobby, stairways and halls.
• Attends to and cleans the compactors, compactor room and common area trash cans and public areas, including weekends as required.
• Replaces light bulbs during working hours except when necessary to ensure safety in common areas.
• Reports equipment failures to appropriate individual(s).
• Cuts grass and trims shrubbery.
• Keeps walks free of snow and ice.
• Waters and removes debris from the lawn areas.
• Operates small machinery necessary to carry out assigned tasks
• Reports disturbances, loitering and cases of vandalism to appropriate individual(s).
• Checks for proper building temperature when required, checks functionality of heating controls to ensure the proper operation of the boilers and heating equipment, cleans boiler room and maintains logs.
• Performs such tenant services as taking complaints and suggestions from tenants for appropriate action or referral to the supervisor.
• Distributes fliers to residents as requested my management.
• Clean out vacant units before turnover and houseclean vacant, prepared units before leasing.
• Reports emergency situations to appropriate individuals, and gives such special aid to tenants as may be reasonably requested and facilitates the use of the building and grounds for organized tenant activities.
• Maintains stock required to carry out custodial duties.
• Assist laborer with loading or unloading truck.
• Performs other custodial duties.

Minimum Qualifications & Experience: High school diploma or GED is required. Experience in care-taking and janitorial work, knowledge of efficient methods of generating boilers, familiarity with heating equipment as applied to apartment houses, knowledge of general building maintenance practices and some experience in operating a heating plant are all required. Must be reasonably physically capable. Must also have the capability for dealing efficiently with tenants and the public, the ability to work with an elderly population.
 
BHA BENEFITS: 
BHA’s generous benefits package includes 14 paid holidays, 3 personal days, 2 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.

ABOUT US: 
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through its Public Housing communities and Section 8 rental assistance programs, BHA provides housing assistance and services to more than 58,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to racial equity and justice in housing and related fields that disproportionately impact Black, Indigenous, and people of color (BIPOC) communities.

EQUAL OPPORTUNITY:
BHA is a proud to be an Equal Opportunity Employer, and qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA public housing and leased housing residents, and to low-income persons.