Current Job Postings

Boston Housing Authority posts all open job postings online. Openings are posted as they become available.

Current job openings are listed below. If no postings are displayed, there are no job openings at this time.

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Job Description:


ABOUT THE JOB:
The Customer Service Representative shall serve as a front-line point of contact for clients seeking to communicate with the BHA and utilize its programs. All incoming inquiries will be tracked through BHA’s system to ensure the prompt and accurate delivery of customer service. The Customer Service Representative shall also support the operational needs of the agency, handling incoming and outgoing mail, appointment scheduling and uploading documents to the electronic filing system.

Posting Date: Wednesday, August 20, 2025

Application Deadline:Wednesday, September 3, 2025

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Job Description:

Under the supervision of the Senior Assistant Director of IT oversees the operation of and management of the Boston housing Authority's ("BHA") Data Center hardware and software, Headquarters and Colocation Local Area Network (LAN), VMware virtual and physical infrastructure and VoIP PBX administration. The Data Services Administrator is responsible for the day-to-day performance, integrity, security and reliability of all BHA data center services as well as the daily administration of the BHA's VoIP PBX system. The Data Center Services Administrator will be responsible for the day-to-day back-up and recovery of servers and user data. The Data Center Services Administrator will support the Senior Assistant Director of IT in setting strategy and creating and implementing plans for the future configuration of the BHA data center, network and telephony solutions. In addition, the Data center Services Administrator will work with BHA staff to analyze their computing needs and for developing solutions to fit those needs.

Posting Date: Tuesday, August 12, 2025

Application Deadline:Tuesday, August 26, 2025

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Job Description:

The Systems Analyst I (SAI), under the supervision of a MIS director, will oversee the implementation and on-going usability of BHA’s software systems for assigned Divisions or Departments. The SAI will primarily implement new systems and maintain the departments’ current systems. The SAI will ensure that all of the systems meet the departments’ business, reporting and compliance needs. The SAI will provide technical support and training to departments’ users. The SAI will evaluate the overall performance and software systems security to ensure they are optimized. The SAI will be responsible for the identification of system issues and work with the department’s users to ensure they are resolved. Then required, the SAI will work with the software systems’ vendors on product defects and enhancements raised and required by the users. The SAI will monitor the departments’ policies and procedures and make implementation recommendations. Similarly, The SAI will review vendor product releases to ensure optimal use of fixed, new and enhanced features. The SAI will be responsible for monitoring vendors’ product releases and documentation and assist in software system upgrades that will include further setups, implementation and end-user training.
The Systems Analyst I has the ability to work independently and with other MIS staff as well as be capable of relating to a wide variety of system users with various levels of technology.

Posting Date: Tuesday, August 12, 2025

Application Deadline:Tuesday, August 26, 2025

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Job Description:


ABOUT THE JOB:
Reporting to the Chief of Planning, Construction and Development or their designee, the Relocation Manager will be responsible for managing relocation contracts and stakeholder coordination during development and modernization projects at BHA housing communities. The Relocation Manager will serve as the in-house expert on relocation by ensuring strong coordination across BHA departments and expanding the agency’s capacity to provide resident-centered relocation services.

Posting Date: Wednesday, August 20, 2025

Application Deadline:Wednesday, September 3, 2025

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