Resident Capacity Program Coordinator

Unit: Exempt

Grade: 9

Salary Range: $64,774.78 - $75,912.85

Posting Date: Wednesday, April 8, 2026

Application Deadline: Wednesday, April 22, 2026

Application Procedure:

Please submit a cover letter and resume detailing your qualification. No phone or letters. Submit your resume, cover letter, and any additional materials to jobs@bostonhousing.org. Deadline: Wednesday, April 22, 2026. Please be sure to identify the position you are applying for.

 

General Description:

The Resident Capacity Coordinator reports to the Director of Resident Leadership & Community Affairs and will have primary responsibility to coordinate and implement BHA's resident capacity-building initiatives across the public housing and Section 8 portfolios. The Coordinator will provide Local Tenant Organizations (LTO) with technical assistance to support tenant participation and comply with the Tenant Participation Fund mandates. The Coordinator also provides and/or coordinates broader community trainings and leadership development activities. In addition, the Coordinator serves as the BHA liaison to the Resident Advisory Board, which includes residents of Family Public Housing, Elderly/Disabled Public Housing, and Section 8 rental assistance programs whom are elected through a democratic process. The Coordinator collaborates with the Resident Empowerment Coalition, a group of BHA resident leaders and local advocacy organizations that seeks to build the capacity of resident organizations representing BHA public housing and BHA Section 8 residents. Weekend and evening hours may be required.

Duties & Responsibilities:

• Identify priority initiatives for resident capacity building and participation.

• Coordinate Local Tenant Organization elections, including planning activities and finding vendors.

• Work collaboratively with the BHA Resident Empowerment Coalition to support the goal of enhancing resident participation and BHA's relationship with its resident community.

• Serve as liaison to the Resident Advisory Board and assist with meeting scheduling, meeting materials, coordinating with the RAB board regarding committee meetings, attending such meetings and insuring that proper note-taking and meeting preparations are executed.

• Assess the need for specific training, leadership development, mediation or other related activities; conduct and/or coordinate training and leadership development.

• Assist CCECR and other BHA departments in engaging residents on various policy and program initiatives.

• Led coordination and liaison for BHA's annual Unity Days, and other resident and community building events.

• Perform other related duties as required.

Minimum Qualifications & Experience:

A Bachelor's Degree in social work, public policy or a related field or equivalent experience is strongly preferred. Five years’ experience in community organizing and/or low-income housing community-based initiatives required and at least one year in a supervisory capacity preferred. Familiarity with the BHA resident population required. Familiarity with public housing regulatory environment preferred. Excellent verbal and written communication skills are essential. Proficient in Microsoft Office Suite. Strong interpersonal skills and consensus building skills required. Exercise good judgment. Ability to represent BHA and residents in a productive, mutually beneficial and flexible manner is critical. Bilingual preferred.
BHA BENEFITS:
BHA’s generous benefits package includes 14 paid holidays, 4 personal days, 3 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more..                                 
ABOUT US:
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through our public housing communities and rental assistance programs, BHA provides housing assistance and services to more than 62,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. As a housing authority, we recognize the historical role that residential segregation has played in the City of Boston. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to justice in housing and related fields that disproportionately impact the communities we serve.
EQUAL OPPORTUNITY:
BHA is a proud to be an Equal Opportunity Employer, and qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA public housing and leased housing residents, and to low-income persons.