Assistant Director of Rental Assistance Program

Unit: Exempt

Department: Leased Housing

Grade: 14

Salary Range: $84,499.57 - $106,740.79

Posting Date: Wednesday, May 20, 2026

Application Deadline: Wednesday, June 3, 2026

Application Procedure: Please submit a cover letter and resume detailing your qualification.  No phone calls or letters. Submit your resume, cover letter, and any additional materials to jobs@bostonhousing.org. Deadline: Wednesday, June 3, 2026.  Please be sure to identify the position you are applying for.
 

General Description: ABOUT THE JOB:
The Assistant Director of Rental Assistance Program reports directly to the Director of Rental Assistance Program. Under the supervision of the Director, this position is responsible for the administration, operations, and cost-effective management of the Leased Housing Division's rental assistance programs and other specialized initiatives. Specific areas of responsibility include the daily supervision of Renewal Managers and staff assigned to the Renewal Team
 

Duties & Responsibilities:

• Works daily under the direct supervision of the Director of Rental Assistance Program to administer, manage and ensure  policy and regulatory compliance for the agency’s tenant-based and project-based rental assistance programs, including the City of Boston Voucher Program, Moderate Rehabilitation (MOD) program, Massachusetts Rental Voucher Program, (MRVP), Continuum of Care (CoC) program, Family Self Sufficient (FSS)Veterans Affairs Supportive Housing (VASH) program, and other specialized initiatives.
• Directly supervises the Managers assigned to the tenant-based Renewal teams and serves as a liaison between Managers and the Director of Rental Assistance Program.
• Manages and trains staff assigned to the above referenced areas, including conducting in-house training sessions as necessary to ensure staff are kept informed of pertinent changes in program requirements, rules and compliance standards.
• Actively ensures that staff are apprised of and meet ongoing auditing standards, reporting deadlines and data submission requirements of appropriate funding agents.
• Monitors staff performance for programmatic, regulatory and quality control compliance; provides ongoing supervision, guidance and corrective action as needed to Managers and staff.
• Prepares and submits regular reports to the Director of Rental Assistance on key metrics, including staffing performance, data reporting requirements, auditing compliance, case management efficiency, voucher utilization and program outcomes.
• Coordinates and oversees the staffing planning and implementation of special projects as assigned by the Director, including but not limited to, screening and lease-up of newly awarded vouchers, special-purpose voucher programs or funding utilization deadlines to avoid loss of allocations.
• Oversees the proper archival, retention and destruction of inactive participant files in full compliance with HUD record retention requirements and BHA policies.
• Assists the Director in addressing complex operational challenges, participant/landlord disputes, reasonable accommodation or VAWA request and human resources matters as they arise.
• Assists the Director in ensuring a high level of customer service standard for participants, landlords, and stakeholders and a positive public image of the agency.
• As delegated by the Director, serves as a liaison to other city and state agencies and other affordable housing industry partners, and represents the Agency by participating in community and industry activities to ensure a high degree of positive visibility.
• Monitors program performance metrics, including annual recertification, payment standard, landlord engagement and participant outcomes; recommends process improvements to enhance efficiency, equity, and service delivery.
• Collaborates with quality control, inspection, and finance team to maintain Housing Quality Standards (HQS), accurate Housing Assistance Payment (HAP), and fiscal integrity.
• Ensure adherence to fair housing laws, nondiscrimination policies, and special program requirements for vulnerable populations.
• Perform other related duties as required

Minimum Qualifications & Experience: A Bachelor's degree in business, economics, real estate, public administration or a related field is required. Three to five years of broad-based management experience including staff supervision and training in rental assistance programs with demonstrated knowledge of federal low-income housing program administration, including specific experience with the Section 8 program, the Code of Federal Regulations and the Code of Massachusetts Regulations, Familiarity with the Massachusetts State Sanitary Code and the Massachusetts landlord and tenant law are preferred. The successful candidate for this position shall also possess excellent verbal and written communication skills, as well as negotiation, as well as presentation and negotiation skills. The ability to speak a second language is preferred

BHA BENEFITS: BHA’s generous benefits package includes 12 paid Holidays, 5 Personal Days, 3 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.                                 
ABOUT US:
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through our public housing communities and rental assistance programs, BHA provides housing assistance and services to more than 62,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. As a housing authority, we recognize the historical role that residential segregation has played in the City of Boston. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to justice in housing and related fields that disproportionately impact the communities we serve.
EQUAL OPPORTUNITY:
BHA is a proud to be an Equal Opportunity Employer, and qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA public housing and leased housing residents, and to low-income persons.