Boston Housing Authority

Departments > Public Safety

Police and Public Safety Department

The Boston Housing Authority (BHA) Department of Police and Public Safety’s mission is to preserve public peace and order, and to protect life and property. We are guided by a sense of fairness, common sense and the correct rules of law.  Always mindful of our residents and their needs, the department’s success is built upon a community service philosophy that provides effective, efficient and professional police services to the citizens we serve. The department is nationally accredited and is committed to providing all residents with a safe community.  

BHA police work closely with the Boston Police Department, and manage a 24-hour/7-day call center at Boston Police Headquarters to respond to residents’ needs.  

The Department has two divisions: the Police Division and the Senior Safety Division.

Contact Us

  • Call 9-1-1 to report any emergency or crime in progress.
  • BHA Police Department:  Operations/24 hour dispatch: (617) 423-1212.
  • 24-hour crime tip line: (617) 988-4556. This is a recorded line on which people can leave anonymous public safety related information. Please do not call this number if you need an immediate police response or would like to file an incident (police) report.
  • BHA Public Safety Department: (617) 988-5300 to access on-duty-staff, emergency maintenance services, and staff phone lines Monday through Friday, 9 a.m. to 5 p.m.
  • TTY Phone: (800) 545-1833 ext. 420
  • Email the Public Safety Department
  • Department of Police and Public Safety Headquarters is located at 129 Amory Street in Jamaica Plain. 
  • Contact the Chief of Police and Public Safety with any questions or concerns by email.