Boston Housing Authority

Resident Capacity Program Coordinator

Resident Capacity Program Coordinator


Department:Center for Community Engagement and Civil Rights


Salary Range:

Posting Date:Tuesday, February 20, 2018

Application Deadline:Thursday, March 22, 2018

Application Procedure:

E-mail a resume and cover letter to, or mail a completed employment application to: Director of Human Resources, Boston Housing Authority, 52 Chauncy Street, Boston, MA 02111.  Please be sure to identify the position you are applying for.

General Description:

The Resident Capacity Coordinator reports to the Director of the Center for Community Engagement and Civil Rights (CCECR) and will have primary responsibility to coordinate and implement BHA’s resident capacity-building initiatives across the public housing and Section 8 portfolios. The Coordinator supervises the Resident Housing Corps members and together, provides Local Tenant Organizations (LTO) with technical assistance to support tenant participation and comply with the Tenant Participation Fund mandates. The Coordinator also provides and/or coordinates broader community trainings and leadership development activities.  In addition, the Coordinator collaborates with the Resident Empowerment Coalition, a group of BHA resident leaders and local advocacy organizations that seeks to build the capacity of resident organizations representing BHA public housing and BHA Section 8 residents.  Weekend and evening hours may be required. 

Duties & Responsibilities:

  • Supervise the Resident Housing Corps Members.

  • Identify priority initiatives for resident capacity-building and participation.

  • Develop an annual work plan for priority initiatives, with semi-annual progress reporting.

  • Work collaboratively with the BHA Resident Empowerment Coalition to support the goal of enhancing resident participation and BHA’s relationship with its resident community.

  • Assess the need for specific training, leadership development, mediation or other related activities; conduct and/or coordinate training and leadership development.

  • Assist CCECR and other BHA departments in engaging residents on various policy and program initiatives.

  • Perform other related duties as required.

Minimum Qualifications & Experience:

A Bachelor’s Degree in social work, public policy or a related field is required.  Five years experience in community organizing and/or low-income housing community-based initiatives required and at least one year in a supervisory capacity.  Familiarity with the BHA resident population required. Familiarity with public housing regulatory environment preferred.  Excellent verbal and written communication skills are essential.  Must be proficient in Microsoft Office Suite. Strong interpersonal skills and consensus building skills required.  Must exercise good judgment.  Ability to represent BHA and residents in a productive, mutually beneficial and flexible manner is critical.  Bilingual Spanish preferred.  



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