Boston Housing Authority

Regional Property Manager (Internal Candidates Only)

Regional Property Manager (Internal Candidates Only)

Unit:Senior Management



Salary Range:$73,941.83 - $93,404.13

Posting Date:Wednesday, March 07, 2018

Application Deadline:Friday, March 23, 2018

Application Procedure:

E-mail a resume and cover letter to, or mail a completed employment application to: Director of Human Resources, Boston Housing Authority, 52 Chauncy Street, Boston, MA 02111.  Please be sure to identify the position you are applying for.   

General Description:

Under the direct supervision of the Assistant Director of Property Management and general supervision of the Deputy Administrator for Housing Programs, the Regional Property Manager implements the strategic management plan for the overall management and maintenance of a region.  Provides supervision for property managers in the region as delegated by the Assistant Director of Property Management.  Provides leadership within the region to ensure that BHA policies and procedures are carried out properly.  Works with the Office of Civil Rights staff to oversee development managers’ compliance with the Civil Rights Protection Plan.  Works with the maintenance department to ensure that appropriate maintenance is being carried out at all developments.  Works as a member of Operations Senior Staff to develop policies and procedures and to coordinate work on maintenance, capital improvements, resident services and security.

Duties & Responsibilities:

  • Ensures the day to day operations such as rent collection, rent-ups, living unit inspections and other work are carried out properly.

  • Ensures that developments are maintained to a high standard of cleanliness and grounds care.

  • Resolves and assists in the resolution of personnel issues.

  • Coaches and develops property managers and monitors their performance.

  • Conducts personnel evaluations.

  • Identifies the needs for training at all levels and provides staff development and training opportunities.

  • Assists in the preparation of development- based plans and budgets.

  • Participates in court cases as needed.

  • Participates as a member of BHA Operations senior staff working on cross program issues and coordination.

  • Participates in decisions on staffing and property management issues.

  • Works with resident task forces and development managers to resolve issues and disputes.

  • Assists and supports property managers in their work with tenant organizations.

  • Coordinates regional work with other BHA Departments.

  • Manages and monitors the performance of private management contractors, as assigned.

  • Conducts or assists with site audits and assessment.

  • Gathers and analyzes data to monitor program effectiveness and design and implement programs that provide solutions to operational problems.

  • Attends professional conferences and meetings relevant to the field of public housing management to stay current in best practices in property management.

  • Performs other related duties as required.

Minimum Qualifications & Experience:

Bachelor’s degree in public administration, social work or a related field required.   At least 8 years of experience in housing management in positions of progressively greater responsibility may be substituted for the education requirement.  At least 2 years of supervisory experience required.  Must possess exceptional leadership; organizational and time management skills.  Ability to effectively coordinate multiple projects, manage competing priorities and meet deadlines.  Must effectively motivate and supervise staff.  Must exercise good judgment.  Must be able to work independently.  Excellent interpersonal skills and ability to work collaboratively and congenially with internal staff, external partners, vendors, and residents of various cultural and socio-economic backgrounds. 



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