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Boston Housing Authority - Frequently Asked Questions

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Civil Rights
What kinds of actions may be Civil Rights violations?

How do I report a civil rights violation?

What happens after I make a complaint?
  • For the BHA's Civil Rights Response Procedure, click here. How do I file for a transfer based on civil rights violations?
  • For more information on the transfer process, click here. What is the BHA graffiti removal policy? BHA Mediation Program
    What is mediation?

    What kind of cases can be mediated?

    How does mediation work?

    How do I arrange a mediaton session? Civil Rights Guide
    Is the Civil Rights Guide available in languages other than english?

    For complete text of the BHA Civil Rights Guide published in 2000 please click here.

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