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Boston Housing Authority - Civil Rights

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The Office of Civil Rights consists of two units: Fair Housing & Employment and Contract Compliance. The Fair Housing & Employment Unit assists employees and residents in identifying, reviewing, and resolving alleged civil rights and fair housing violations. This unit also investigates all instances of discrimination including employee harassment and issues appropriate recommendations. The Contract Compliance Unit is responsible for ensuring that all contractors are in compliance with prevailing wage requirements and the Authority's Minority Participation Program (MPP) and Minority Women's Business Enterprise (MWBE) programs. The Grievance and Appeals Department is a separate department that conducts administrative hearings on grievance panel appeals, applicant appeals, and proposed Section 8 terminations. You may find information on this department using the left-side navigation pane.

Civil Rights Information
Civil Rights Guide
BHA civil rights policies and procedures

Frequently Asked Questions
Answers to commonly asked civil rights questions

Limited English Proficiency Policy
Mediation Program
Information on how residents work together to solve their differences

Reasonable Accommodation Guidelines for Employment
Reasonable Accommodation & Housing
Information on how the BHA accommodates persons with disabilities.

Translation Services
Information on the BHA Interpreter System

Zero Tolerance Policy
BHA policy on civil rights violations.



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