Contact Us

The Boston Housing Authority (BHA) is committed to providing the best customer service possible and encourages communication. Our business hours are Monday through Friday from 9:00 AM through 5:00 PM.

Need Assistance?

The BHA's main office at Chauncy Street is currently undergoing renovations. We strongly encourage all applicants, residents, voucher participants, landlords and advocates to submit a customer service request by clicking here.

You may also review frequently asked questions (FAQs) about the BHA by clicking here.

BHA's main telephone number is (617) 988-4000; TTY: (800) 545-1833 x420. Dial 0 to reach our customer service team during business hours.

Chauncy Street is currently open to the public from 9am-2pm Monday through Friday. You may also drop off documents in the black box outside of 52 Chauncy Street after hours.

Thank you for your patience as we work to improve the building and customer service experience for our clients.
 
 

Where To Find Us

The main office address is:

Boston Housing Authority
52 Chauncy Street
Boston, MA  02111

 

Find the Department you are looking for. 

Are you a member of the Press?

If you are a member of the press, contact Brian Jordan, Director of Communications, at (617) 988-4395 or by email.

Please submit an official Public Records Request or Freedom of Information Act request through the BHA's Legal Department.