Boston Housing Authority

Resident Capacity Program Manager

Resident Capacity Program Manager


Department:Center for Community Engagement and Civil Rights


Salary Range:$73,941.83 - $93,404.13

Posting Date:Friday, January 12, 2018

Application Deadline:Friday, January 12, 2018

Application Procedure:

E-mail a resume and cover letter to, or mail a completed employment application to: Director of Human Resources, Boston Housing Authority, 52 Chauncy Street, Boston, MA 02111.  Please be sure to identify the position you are applying for.   

General Description:

The BHA Manager for Resident Capacity Programs reports to the Director of the BHA Center for Community Engagement and Civil Rights and has managerial responsibility to design, lead, and implement outcome-driven, resident capacity building initiatives across BHA’s public housing and Section 8 portfolios. The Resident Capacity Program Manager supervises the Resident Corps staff, provides training and technical assistance to Local Tenant Organizations (LTOs), works closely with LTO members to ensure compliance with the Tenant Participation Funds policy and other mandates, works collaboratively with the BHA Resident Empowerment Coalition to support resident participation and BHA’s relationship with its resident community, coordinates with BHA staff and CCECR programs to maximize impact, and collaborates with broader, resident networks and advocate organizations on efforts which would enhance BHA residents’ participation and leadership development, and expand resources for their LTOs.  

Duties & Responsibilities:

  • Supervise the Resident Corps staff

  • Manage priority initiatives for resident capacity-building and participation in collaboration with BHA, resident and advocate organizations

  • Develop an annual work plan for priority initiatives, with quarterly progress reporting

  • Work collaboratively with the BHA Resident Empowerment Coalition to support the goal of enhancing resident participation and BHA’s relationship with its resident community

  • Assess the need for specific training, leadership development, mediation or other related activities

  • Develop training and program resources which may require grants writing

  • Assist BHA staff to engage with residents on various policy and other initiatives

  • Research and integrate best practices for resident engagement and capacity building into program work

  • Perform other related duties as required.

Minimum Qualifications & Experience:

A Bachelor’s Degree is required.  Five years’ experience in community organizing and/or low-income housing community-based initiatives is required, along with supervisory experience.  Familiarity with the BHA resident population is required; additional familiarity with public housing regulatory environment is preferable.  Excellent verbal and written communication skills are essential, as well as demonstrated experience in capacity building work. Ability to represent BHA and residents in a productive, mutually beneficial and flexible manner is critical.  Bilingual Spanish preferred. Master’s Degree preferred.



Apply for this Job