Boston Housing Authority

For Public Housing > Paying Rent > Problems Paying Rent

Problems Paying Rent

There are times when residents disagree with their rent amount, have a dispute over a past due balance or need help working out a payment plan. 

While rent is usually due by the 5th of each month, the lease allows a resident and his/her manager to agree on another schedule. State law also gives you the right to pay your rent before the day your answer is due in an eviction case. However, you should discuss this sooner with the manager to avoid court costs that can be imposed if you wait until the last moment. Making arrangements with the manager can also avoid late fees of $25 that can be imposed for state public housing tenants. 

You have the right to use BHA’s Grievance Procedure to dispute your rent amount. You should look at the written notice of rent change to see what factors BHA used in setting your rent. You can also ask for a meeting with the manager to discuss the rent; sometimes this will fix the problem. Grievance rights are included on all rent change letters. Grievances should be in writing and filed within 30 days of BHA’s action (or failure to act).