Once you have signed a lease, you can move in whenever you’re ready. Moving costs are your responsibility. Please be respectful of your neighbors during the moving process. It is important that you do not lose your keys.
Residents who lose their keys may pay a fee if Boston Housing Authority (BHA) has to respond to let someone in after regular business hours. You will be charged for a lock change if BHA is required to change your lock because you have lost your key. If you lose your key during business hours please go to the management office. After hours, please call the Work Order Center at (617) 988-4357.
If you discover any additional maintenance issues after accepting the apartment or while moving in, please note them on the Statement of Conditions report and provide this to your manager.
BHA does not provide insurance coverage for your personal belongings. You may wish to consider renters insurance to cover the belongings in your apartment in the event of a flood, fire or other damage.
BHA management offices are open Monday through Friday from 9 a.m. to 5 p.m.