Job Title: Family Self-Sufficiency Service Coordinator
Grade: 9
Salary Range: $42,716.37 per year
Posting Date: December 20, 2001
Application Deadline: Januray 2, 2002
Application Procedure: Submit a cover letter along with a resume or employment application to the Director of Human Resources, 52 Chauncy Street, 9th Floor, Boston, MA 02111, or apply via e-mail by clicking here
General Description: The FSS Service Coordinator reports to and is supervised by the Director of Section 8 Operations. The FSS Service Coordinator shall be responsible for the daily case management of families selected to participate in the Section 8 Family Self- Sufficiency (FSS) Program including: completion of individual family needs assessments, linkage to identified services, development of detailed service plans and ongoing monitoring of family progress. The FSS Service Coordinator works closely with other Leased Housing Division staff and the staff of various service provider agencies.
Duties & Responsibilities: - Responsible for all duties related to the administration of the BHA’s Section 8 Family Self- Sufficiency (FSS) Program.
- Coordinates the selection of potential FSS candidates with other Leased Housing staff.
- Interviews FSS candidates to determine the clients’ service needs and linkage of specific services to the FSS client in order to assist the family in achieving self- sufficiency.
- Develops a detailed service plan outlining the specific services (such as employment training, education and counseling), timeframes and goals for achieving self- sufficiency.
- Establishes and maintains regular schedules for meetings with participating families to monitor their progress toward completing the FSS Plan.
- Coordinates escrow account payments and withdrawals with the Fiscal Affairs Division.
- Develops a strong working relationship with the various service provider agencies to ensure smooth referrals of FSS clients and follow-up.
- Maintains regular contact with the FSS client Leasing Officer to apprise them of the clients’ progress and to assist in the resolution of problems.
- Develops reports as required and necessary for the Director relating to the status of the program.
- Where necessary, the FSS Service Coordinator makes home visits to FSS clients to fulfill program requirements.
- Performs other related duties as required.
Minimum Qualifications & Experience: A Masters Degree in Human Services, Social Work or related field is required. Minimum of two years working experience with the social service delivery system in the greater Boston area, particularly employment, training, education and counseling programs are essential. Must possess good communication and negotiation skills (both written and oral), be well organized and have a demonstrated competence working with low-income, culturally diverse individuals and families. Experience working with homeless families is preferred.
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