Mediation is a process that allows parties to a dispute a chance to find their own way of settling their differences. A mediator or team of mediators is present to facilitate this process. Mediation is confidential. Nothing that happens during the session will be reported to anyone, only the Agreement is “public information.”
Mediation is a voluntary process. All parties must be willing to participate. If you decide that you would rather have someone else decide the outcome of your case, you have the right to leave at any time.
Mediators are volunteers trained to help you find your own solutions. They are not judges. They will not take sides or decide who is “right” and who is “wrong.” Your Agreement will be subject to review by the BHA Legal Department to ensure compliance with BHA policy and applicable laws, including the lease.
Mediation does not alleviate the BHA’s obligation to hold private conferences or take appropriate civil action against any household involved in committing a civil rights violation. Cases that are determined to be inappropriate for mediation by the Program Coordinator or where mediation is not successful, regardless of the reason, will be returned to the referring development. For more information on this program please contact your development office or the Office of Civil Rights.
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For an outline of principles which assist parties to reach agreement, click here.
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